Immediate Support Services

Emergency/000

If there is an immediate danger, a life-threatening situation, or you require urgent assistance from police, ambulance, or fire services, call 000.

Lifeline

A 24/7 crisis support service providing support for people experiencing emotional distress, a personal crisis, or thoughts of suicide.

Phone: 13 11 14
Text: 0477 13 11 14
Chat available online

Suicide Call Back Service

A national service providing free phone and online counselling for people experiencing suicidal thoughts, people worried about someone else, and people affected by suicide.

Phone: 1300 659 467

Beyond Blue

Provides support, information, and resources for people experiencing anxiety, depression, and other mental health concerns.

Phone: 1300 22 4636

Chat available online

KidsHelpLine

A free 24/7 counselling service for children and young people aged 5–25, as well as parents, carers, and educators.

Phone: 1800 55 1800

13-YARN

A crisis support line for Aboriginal and Torres Strait Islander people, providing culturally safe support from Aboriginal and Torres Strait Islander crisis supporters.

Phone: 13 92 76

SACL - Sexual Assault Crisis Line

The Sexual Assault Crisis Line (SACL) is Victoria's state-wide after-hours crisis telephone service for people impacted by sexual violence or sexual harm.

Phone: 1800 806 292

Mental Health Triage Services

If you need urgent mental health support but it is not an emergency, you can contact your local public mental health triage service. They can provide advice, assessment, and connection to appropriate supports.

If You Need Support Outside of These Services

If you are unsure which service is right for you, you can contact a trusted support person, your GP, your existing healthcare team, or another professional involved in your care.